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  • Notification Types
  • Set up

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  1. Integrations

Slack

Integrate ION notifications with Slack and Gov Slack

PreviousSilkline IntegrationNextSmartsheet

Last updated 5 months ago

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Skip to the below for instructions on how to deploy or reconfigure this integration.

Get notified in of ION events to close the loop on critical issues and help your factory move faster. Any notification in ION can be output to Slack, allowing teams to bring users back to ION at key moments. This is important for onboarding new team members who need to develop the habit of using ION on a daily basis.

If a user is subscribed to a certain ION object and that object changes state, a user is mentioned in a comment, or assigned a task, ION will notify that user directly in Slack.

For example, if as user is mentioned are mentioned (@Alice) in a comment in ION that will send a direct message to Alice in Slack with a link back to ION where the location that the mention came from.

Notification Types

Keyword in Slack Integration
Notes

approval_request

comment

Someone commented on an object a user is subscribed to.

datagrid_value_assigned

issue_approval_request_assigned

issue_assigned

issue_created

issue_status_changed

An Issue the user is subscribed to changes state

mention

The user is @ mentioned in a comment

part_kit_assigned

part_kit_status_changed

procedure_released

procedure_status_changed

review

review_request

run_assigned

run_step_assigned

run_step_changed

run_step_field_assigned

signoff

purchase_order_assigned

Set up

  1. Select Slack integration instance from the marketplace, and hit Configure.

  2. Hit Next and add your API credentials. You can find documentation on API credentials here API Keys

    • IMPORTANT: Each API Key is associated with a specific environment, be sure to generate the API keys from the correct environment and configure the automation to the designated environment.

  3. Connect with Slack to download the application

  4. Scroll down to where you can Add value.

  5. Here, you can type in the notifications you want your organization to receive from the list above or hit the trash button to delete types you do not want to receive. By default, all of the notifications are turned on. Be sure to add them in lowercase!

ION has many notification types to configure - see the list below or reference the NotificationTypeEnum in the . Your organization can choose to add these below notification types as values to the integration, which will then allow the integration to send them to Slack. See step 6 in the Set up section below on how to configure your organization Slack notifications.

The user is requested to approve an ION object, like a , or

The user is requested to review a cell signoff

The user is assigned to an approval request for an

The user is assigned to an

An is created on an object subscribed by the user.

The user is assigned to a

A the user is subscribed to changes state

A the user is subscribed to is released

A the user is subscribed to changes state

A user approved a .

The user is requested to review a

The user is assigned to a

The user is assigned to a step in a

A step the user is subscribed to changes status

The user is requested to review a run step signoff

The user is requested to sign off a in a Run.

The user is assigned to a

Navigate to the designated by the two arrows in the bottom lefthand corner of your screen.

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Slack
Set Up
Demo of Slack notifications in action
Examples of notification types within ION
Select Integrations in the Bottom Left Hand Corner
Set your Environment According to Where the API Keys were Generated