Slack
Integrate ION notifications with Slack and Gov Slack
Demo of Slack notifications in action
Get notified in Slack of ION events to close the loop on critical issues and help your factory move faster. Any notification in ION can be output to Slack, allowing teams to bring users back to ION at key moments. This is important for onboarding new team members who need to develop the habit of using ION on a daily basis.
If a user is subscribed to a certain ION object and that object changes state, a user is mentioned in a comment, or assigned a task, ION will notify that user directly in Slack.
For example, if as user is mentioned are mentioned (@Alice) in a comment in ION that will send a direct message to Alice in Slack with a link back to ION where the location that the mention came from.
Examples of notification types within ION
ION has many notification types to configure - see the list below or reference the
NotificationTypeEnum in the GraphQL API explorer. Your organization can choose to add these below notification types as values to the integration, which will then allow the integration to send them to Slack. See step 6 in the Set up section below on how to configure your organization Slack notifications.Keyword in Slack Integration | Notes |
|---|---|
approval_request | |
comment | Someone commented on an object a user is subscribed to. |
issue_approval_request_assigned | |
issue_assigned | |
issue_created | |
issue_status_changed | An Issue the user is subscribed to changes state |
mention | The user is @ mentioned in a comment |
part_kit_assigned | |
part_kit_status_changed | |
procedure_released | |
procedure_status_changed | |
review | |
review_request | |
run_assigned | |
run_step_assigned | |
run_step_changed | |
signoff |
- 1.Navigate to the Integrations page designated by the two arrows in the bottom lefthand corner of your screen.
Select Integrations in the Bottom Left Hand Corner - 2.Select Slack integration instance from the marketplace, and hit Configure.
- 3.
- IMPORTANT: Each API Key is associated with a specific environment, be sure to generate the API keys from the correct environment and configure the automation to the designated environment.
Set your Environment According to Where the API Keys were Generated
- 4.Connect with Slack to download the application
- 5.Scroll down to where you can Add value.
- 6.Here, you can type in the notifications you want your organization to receive from the list above or hit the trash button to delete types you do not want to receive. By default, all of the notifications are turned on. Be sure to add them in lowercase!
Last modified 4d ago