Tickets Portal

How to access your company's ticket portal and view the status of bugs you've reported in ION.

• How to create a bug ticket

  • On the ION page, click the messenger in the bottom right, and select “Send us a message”:

  

  • Select Bug Report

    
  • The bug ticket is automatically created; add the details of your bug report please!

• To see what bug tickets are currently in work, that have been reported by your company’s team: help.firstresonance.io

• Click on a ticket to go to the conversation about the bug ticket; you can also continue the conversation!