Runs Best Practices
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Provide a standardized method for placing procedural steps on HOLD within ION while maintaining contextual visibility and operational transparency.
Enables frontline teams to clearly communicate blockers or required interventions
Improves visibility of process interruptions across departments
Supports compliance and continuous improvement workflows
Initiate HOLD Action
Navigate to the target step within the procedure
Use the dropdown control to place the step on HOLD
Document the Rationale via Comment
Add a comment to clearly communicate the reason for the HOLD
Example: "Step placed on hold due to lack of material availability"
Alternative HOLD Scenarios
Training in progress: defer execution until personnel are qualified
Pending redline or procedural update
Identified improvement opportunity under evaluation
Confirm Comment Visibility
Verify the comment is attached to the step and visible in the step sidebar
Ensures others can immediately understand the context of the HOLD
Visual Indicators Across Contexts
There are symbols on step cards for comments on the procedure, step, and redline objects
Provides a unified reference point for all exception/ HOLD-related documentation
Use clear, concise language in comments to eliminate ambiguity
Periodically audit steps on HOLD to ensure timely resolution or escalation
Integrate this workflow into your standard operating procedures to reduce ambiguity, strengthen team coordination, and enhance traceability within manufacturing execution.
This method reinforces a disciplined, transparent operational culture—supporting both real-time responsiveness and structured knowledge capture.