ION Factory OS
  • Welcome to ION
  • Features
    • Procedures
      • Steps
        • Content
        • Datagrid
        • Fields
        • Attributes
      • Dependencies
      • Part-Procedure Relationship
      • Attributes
      • Standard Steps
      • Installation Requirements (Beta)
      • Nested Steps and Nested Standard Steps
      • Procedure Best Practices
    • Runs
      • Run Execution Overview
      • Runs And Step States
      • Batching Runs
        • Batching 2.0 Changes
      • Workcenter execution
      • Split Inventory on a Run
      • Redlines
      • Export run data
      • Scheduling runs
      • Time Tracking
      • Attributes
      • Outside Processing
      • Runs Best Practices
    • Parts and Trace
      • As-built Bill of Materials (aBOM)
        • Editing aBOM build requirements
        • aBOM Beta Changes
          • aBOM actions for developers
      • Inventory
        • Inventory status
        • Inventory splitting
        • Inventory merging
        • Inventory scrapping
        • Kitting
        • Inventory Movement Automations
      • Manufacturing bill of materials (mBOM)
        • mBOM versions
        • Made on Assembly (MOA)
        • Part Substitutes
        • Reference designators
      • Part Attributes
      • Part revision interchangeability
      • Supplier Part Numbers & Purchase Unit Conversions
    • Kitting and Inventory Fulfilment
      • Kit Statuses and Workflows
      • Inventory requests
      • Kitting and runs
      • Fulfilling Multiple Kits
      • Kanban Kitting
    • Purchasing
      • Purchase Orders
        • Types of Purchases
        • Purchase Order Approvals
        • Purchase Order FAQs
        • Supplier Part Numbers & Unit Conversions
        • PO Requirements, Terms, and Quality Clauses
      • Receiving/Inspection
      • Outside Processing
      • Consigned Parts
    • Barcode Labels
      • Templating
        • ION barcode minimum sizes
        • Sample templates
      • Printing
        • Configuring Zebra Browser Print
        • Server Based Barcode Printing (PrintNode)
      • Scanning
        • Scan barcodes from other systems
    • Quality
      • Issues
      • Further Actions - CAPA
      • Issues States, Dispositions, and Resolutions
      • Quality Best Practices
    • Tools
    • Locations
    • Attributes
    • Labels
      • Deleting labels
    • Notifications
    • Search
    • Settings
      • Role based access control
        • Full Glossary of ION Permissions
    • ION Actions
      • ION Actions examples for Quality
      • ION Actions examples for Runs and Procedures
      • ION ACTIONS examples for Supply Chain
  • Analytics
    • Inventory valuation
    • Part impact analysis
    • Users, Roles, Teams
    • Analytics FAQ
    • Data Connector
    • Data Products
  • Plans and Autoplan
    • Autoplan
    • Autoplan glossary
    • Preparing to use Autoplan
    • Clear to build reporting
    • Running Autoplan on a schedule
    • Firm and blocked plan items
    • Location constraints
    • Autoplan suggested suppliers and procedures
    • Reorder point
    • Plan input serial numbers
    • Applying a calendar
    • Plan Reservations
    • Independent schedules
    • Drive demand from kits
    • Drive demand below buy parts configuration
    • Group plan items with the same date
    • Manualy Changing Autoplan Status
  • API
    • How to create an App with ION
    • Access Tokens
    • About GraphQL
    • Interactive API explorer
    • API Keys
    • Examples
      • Notifications
      • Runs
      • Automatically updating fields in runs
      • Parts and Part Revisioning
      • mBOMs
      • Part Inventory and Kitting
      • aBOM (As-built Bill of Materials)
      • Edit time-tracking session data
    • Changelog
    • Webhooks
    • Pagination
  • Automations
    • Auto-checkout of Run Steps
    • Auto-Consumption of Lineside Inventory
    • Automatically Send Purchases to Suppliers
    • Set Close by Run Step on Issue Creation
    • Intent Management / Grade / Tier / Pedigree
      • Data Imprinting
      • ION Actions for Intent
    • Auto-Update mBOM Revision on Part Revision Update
    • Auto-approve part-procedure relationships
    • Purchase Order PDF and Versions
    • Auto Populate PO Line Attributes
    • Imprint Attributes from One Object to Another on a Desired Event
  • Integrations
    • Deploying Integrations and Automations
    • Arena
    • Cofactr
    • Datum
    • Duro
    • NetSuite
      • Purchasing in NetSuite, Receiving in ION
      • Work Order/Assembly Builds
    • Procurable
    • Quickbooks
    • Ramp
    • Slack
    • Smartsheet
    • SOLIDWORKS
    • Teamcenter
  • Training
    • Standard Operating Procedures
      • Cycle Counting
      • Tool Utilization
    • Guided Flows
    • ION Sandbox
    • Chat Support for ION
  • Troubleshooting
    • Resetting your password
    • Resetting your Multi-Factor Authentication
    • You have no roles... error
  • Changelog
  • Adminstration
    • Security
      • Backups and Security FAQ
      • Single Sign-On (SSO)
        • Okta SAML connection setup
      • Export Control
      • Report Generator Disclaimer
    • Browser and Device Compatibility
    • Authentication
      • My company is new to ION, logging in for the first time.
      • I'm told I'm not authorized to access the application
      • My account has been deactivated
    • Login Page
  • Tickets Portal
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  1. Troubleshooting

Resetting your Multi-Factor Authentication

The First Resonance Team can reset your Multi-Factor Authentication for you if you've lost or replaced your device. Please reach out to us via Intercom so we can reset this for you.

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Last updated 2 days ago

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