# Resetting your password

{% hint style="info" %}
IT departments, please whitelist <invites@firstresonance.io>, as the password reset emails will arrive from there.
{% endhint %}

The password reset tool in ION only works if you type a username and password into the below box:

<figure><img src="/files/sJe5JltacmF298bYUVgs" alt=""><figcaption></figcaption></figure>

If you need to reset your password, or don't remember your password, click the "Don't remember your password" link, and follow the instructions on screen to get receive a password reset email.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://manual.firstresonance.io/troubleshooting/resetting-your-password.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
